How many times have you heard the tech adage, “If it’s not working, turn it off and then turn it on again?” While this can be a quick fix for some unexplainable tech problems, it is the absolute LAST tactic you should use if you suspect that the computer you are using has a virus. Do not reboot or shutdown the computer. This is what …

Think back through the past year. How many technology problems, small and major, did your business experience? How many required the assistance of an IT support firm at added cost? How many did you fix (or try to fix) yourself? The answers to those questions will likely inform this big question: How much money and productivity did your business lose …